Privacy Policy

Last Updated: March 2026

Muskoka Energy Storage ("we", "us", "our"), operated by Ontario Lead Networks, is committed to protecting the privacy and personal information of visitors to muskokaenergystorage.ca ("the Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

When you submit a form on our Site, we may collect the following personal information:

  • First name and last name
  • Phone number
  • Email address
  • City or town of residence
  • Service interest (battery storage, solar panels, etc.)
  • Property type (house, cottage, business)
  • Any additional information you provide in the message field
  • Consent preferences and timestamps

We also automatically collect certain technical information through cookies and analytics tools, including your IP address, browser type, device information, pages visited, and referring website.

How We Use Your Information

We use the personal information you provide for the following purposes:

  • To connect you with a qualified local energy storage and solar provider for the purpose of providing a free, no-obligation quote
  • To respond to your inquiries and communicate with you about our services
  • To send energy savings tips, Ontario rebate updates, and promotional information (only if you have provided express consent)
  • To improve our Site and services through analytics
  • To comply with legal obligations

Who We Share Your Information With

We may share your personal information with the following third parties:

  • Qualified Local Installers — vetted energy storage and solar professionals who will contact you to provide a free quote for battery storage and/or solar energy services. Your information is shared only when you provide express consent through our form.
  • Formspree — our form processing service that securely transmits your form submissions to us. Formspree processes data in accordance with their privacy policy.
  • Google Analytics (GA4) — if you accept cookies, we use Google Analytics to understand how visitors interact with our Site. This data is anonymized and aggregated.

We do not sell, rent, or trade your personal information to any third party.

Cookies & Analytics

Our Site uses cookies to analyze traffic and improve your experience. On your first visit, you will be presented with a cookie consent banner offering the choice to Accept or Decline cookies.

  • If you Accept: We set a consent cookie and load Google Analytics (GA4) to collect anonymized usage data.
  • If you Decline: We set a consent cookie recording your preference and do not load any analytics tracking.

The consent cookie expires after 365 days. You can change your preference at any time by clearing your browser cookies and revisiting the Site.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Form submissions are transmitted over encrypted HTTPS connections. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for up to 24 months from the date of collection, or as long as necessary to fulfill the purposes for which it was collected. After this period, your data is securely deleted or anonymized. You may request earlier deletion at any time (see Your Rights below).

Your Rights Under PIPEDA

Under PIPEDA, you have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete personal information.
  • Withdrawal of consent: You may withdraw your consent for us to use or share your personal information at any time.
  • Deletion: You may request that we delete your personal information from our records.
  • Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at info@muskokaenergystorage.ca. We will respond to your request within 30 days.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Muskoka Energy Storage
Operated by Ontario Lead Networks
Email: info@muskokaenergystorage.ca
Website: muskokaenergystorage.ca